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HIPAA COMPLIANCE STATEMENT

Last Updated: July 2025

At Elite Medical Care, we are committed to safeguarding the privacy and security of health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable federal and state privacy laws.

As a Management Company, our role is administrative in nature. We do not provide medical care or participate in clinical decision-making. However, in the course of supporting independent healthcare providers, we uphold the highest standards of privacy and security. Specifically, we:

  • Maintain strict administrative, technical, and physical safeguards to protect any Protected Health Information (PHI) we may encounter while providing support services

  • Execute Business Associate Agreements (BAAs) with affiliated healthcare entities as required by HIPAA

  • Implement internal policies and procedures designed to prevent unauthorized access, use, or disclosure of PHI

  • Conduct ongoing staff training and regular risk assessments to maintain compliance

  • Use secure, encrypted platforms and tools for all electronic transmissions involving PHI

  • Respect patients’ rights to access, correct, and protect their health information

Please note: Elite Medical Care does not interfere with clinical decisions and does not operate as a healthcare provider. All medical care and treatment decisions are made solely by the licensed professionals within our network, who maintain their own HIPAA compliance programs.

privacy policy

Last Updated: April 2025

1. INTRODUCTION

At Elite Medical Care (“we,” “us,” or “our”), we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, maintain, and protect information you provide when accessing our website, elitemcare.com (the “Website”).

This policy applies to all data collected through your interaction with our Website and related services, and it explains our practices regarding the handling of both personal and non-personal information in accordance with applicable privacy laws and ethical standards.

Please note: Elite Medical Care is a Management Company and does not provide medical services or influence clinical decision-making. All healthcare services are independently provided by licensed medical professionals.

2. INFORMATION WE COLLECT

We may collect both personal and non-personal information from users of our Website to improve functionality, user experience, and service delivery. This may include:

1. Personal Information

Information that identifies you as an individual, such as:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Any other identifier you voluntarily provide that can be used to contact you online or offline

2. Non-Personal Information
Technical data and usage details, such as:
  • Your internet connection type

  • Browser and device information

  • IP address

  • Pages visited, access times, and referring websites

  • General location data (e.g., city or region)

This information helps us understand how users interact with our Website and allows us to improve our digital services.

3. HOW WE COLLECT YOUR INFORMATION

We collect information in the following ways:
1. Directly from You
When you:

  • Fill out forms on our Website
  • Contact us via email, phone, or chat
  • Subscribe to communications or request information

2. Automatically Through Website Interactions
As you navigate through the Website, we may collect certain data using:

  • Cookies
  • Web beacons
  • Log files
  • Other tracking technologies

This includes usage details, IP addresses, browser types, and other diagnostic information.
3. From Third Parties
We may receive information from:

  • Our business service providers and partners
  • Analytics tools
  • Marketing platforms that help us improve our services and communication

4. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

  • To operate and maintain our Website – Including ensuring functionality, improving user experience, and delivering relevant content.
  • To provide information about our services – Including administrative coordination, provider network features, and general service inquiries.
  • To fulfill the purpose for which you provided the information – For example, responding to inquiries, processing contact forms, or scheduling a consultation.
  • To enforce our legal rights and comply with obligations – Including usage monitoring, fraud prevention, and regulatory compliance.
  • For internal operations – Such as data analysis, system maintenance, quality assurance, and customer support.
  • For other purposes disclosed to you at the time of collection – As long as those purposes are consistent with this Privacy Policy.

5. DISCLOSURE OF YOUR INFORMATION

We may use the information we collect for the following purposes:

  • To operate and maintain our Website – Including ensuring functionality, improving user experience, and delivering relevant content.

  • To provide information about our services – Including administrative coordination, provider network features, and general service inquiries.

  • To fulfill the purpose for which you provided the information – For example, responding to inquiries, processing contact forms, or scheduling a consultation.

  • To enforce our legal rights and comply with obligations – Including usage monitoring, fraud prevention, and regulatory compliance.

  • For internal operations – Such as data analysis, system maintenance, quality assurance, and customer support.

  • For other purposes disclosed to you at the time of collection – As long as those purposes are consistent with this Privacy Policy.

6. DATA SECURITY

We implement administrative, technical, and physical safeguards designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. These measures include secure data storage, encryption protocols, role-based access controls, and ongoing monitoring of our systems.

While we take reasonable steps to protect the information we collect, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), regarding your personal information. These rights may include:

  • The right to know what categories of personal information we collect and how we use it

  • The right to request access to your personal information

  • The right to request deletion of your personal information, subject to certain exceptions

  • The right to opt out of the sale or sharing of personal information, if applicable

  • The right to correct inaccurate personal information

  • The right to limit the use or disclosure of sensitive personal information

To learn more about your rights and how to exercise them, please review our CCPA Privacy Notice for California Residents.

8. CHILDREN UNDER THE AGE OF 16

Our Website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from individuals under 16. If we become aware that we have inadvertently received personal information from a user under the age of 16 without verified parental consent, we will take steps to delete that information promptly.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

10. HIPAA COMPLIANCE

As a Management Company, Elite Medical Care may, in the course of providing administrative and operational support services to healthcare providers, encounter Protected Health Information (PHI). We are committed to safeguarding any PHI in accordance with applicable laws and our internal privacy and security protocols.

All access to PHI is limited to administrative purposes only and is governed by our HIPAA Compliance Statement, which outlines our policies on secure handling, data protection, and our role as a non-clinical support entity. Elite Medical Care does not deliver medical services or influence clinical decisions.

11. California Online Privacy Protection Act (CalOPPA)

Elite Medical Care is committed to upholding the privacy rights of all users, including compliance with the California Online Privacy Protection Act (CalOPPA). This section outlines how we address the requirements of CalOPPA in relation to the information collected through our website.

In accordance with CalOPPA:

  • Users may visit our website anonymously.

  • Our Privacy Policy includes the word “Privacy” and is accessible via a clear link on our homepage.

  • Any updates to this Privacy Policy will be posted on this page with a revised effective date.

  • Users may request to update or correct their personal information by contacting us directly.

  • We do not track users across third-party websites and therefore do not respond to “Do Not Track” (DNT) browser signals.

Elite Medical Care values transparency and user control. For additional questions regarding privacy practices, please contact us through the information provided on this site.

COMPLIANCE POLICY

Last Updated: July 2025

Avoidance of Referral Incentives

Elite Medical Care maintains strict compliance with all applicable federal and state laws, including those prohibiting referral fees, kickbacks, or any form of remuneration in exchange for patient referrals.

As a Management Company, we do not offer or accept compensation for referrals. All referrals made within our network are based solely on factors such as medical necessity, provider availability, and the best interest of the patient — never financial incentives.

We are committed to fostering ethical, transparent, and legally compliant relationships with our healthcare providers, legal professionals, and business partners.

terms of use

Last Updated: July 2025

1. ACCEPTANCE OF TERMS

These Terms of Use (“Terms”) constitute a legally binding agreement between you and Elite Medical Care (“EMC,” “we,” “us,” or “our”) governing your access to and use of elitemcare.com (the “Website”). By accessing, browsing, or using the Website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

2. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Use at any time, at our sole discretion. Any changes will become effective immediately upon posting to the Website. By continuing to access or use the Website after changes have been posted, you agree to be bound by the revised Terms. We encourage you to review this page periodically for the most current version. 

3. ACCESS TO THE WEBSITE

We reserve the right to modify, suspend, or discontinue any part of this Website, including its content, features, or availability, at any time without prior notice. We are not liable if all or any part of the Website is unavailable at any time or for any period, for any reason. From time to time, we may restrict access to some parts of the Website or the entire Website to certain users.

4. INTELLECTUAL PROPERTY RIGHTS

All content on this Website—including but not limited to text, images, graphics, logos, audio, video, and design elements—is the property of Elite Medical Care or its content licensors and is protected by applicable United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any materials on this Website without prior written permission from Elite Medical Care, except as expressly permitted under these Terms of Use or applicable law.

5. DISCLOSURE OF YOUR INFORMATION

You agree not to use the Website:

  • In violation of any applicable federal, state, local, or international law or regulation

  • To send, upload, or transmit unauthorized advertising, promotional materials, spam, or any other form of solicitation

  • To impersonate Elite Medical Care, any of its employees, representatives, or other individuals or entities

  • To disrupt, interfere with, or damage the Website, its infrastructure, or any user’s access and experience

  • To attempt unauthorized access to any part of the Website, other user accounts, or any connected systems or networks

6. DISCLAIMER OF WARRANTIES

The Website and all content, features, and services provided through it are offered “as is” and “as available,” without any warranties of any kind, either express or implied.

To the fullest extent permitted by law, Elite Medical Care disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

  • Warranties that the Website or its content will be uninterrupted, secure, error-free, or free of viruses or other harmful components

  • Any warranties arising from course of dealing, usage, or trade practice

You use the Website at your own risk.

7. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Elite Medical Care and its affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your access to, use of, or inability to use the Website or any content therein. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses—even if we have been advised of the possibility of such damages.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Elite Medical Care, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website.

9. MEDICAL DISCLAIMER

Elite Medical Care is a Management Company that provides administrative support to independent healthcare providers.
We do not provide medical services, clinical care, or medical advice.
Any content or materials on this Website are intended for general informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider for medical concerns.

10. GOVERNING LAW AND JURISDICTION

These Terms of Use and any dispute or claim arising out of or related to them—including their subject matter or formation—shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in California for the resolution of any legal matter related to these Terms or your use of the Website.

11. WAIVER AND SEVERABILITY

No waiver by Elite Medical Care of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

12. ENTIRE AGREEMENT

These Terms of Use, together with our Privacy Policy and any additional legal notices published by us, constitute the entire agreement between you and Elite Medical Care regarding the Website. They supersede any prior or contemporaneous understandings, agreements, representations, or communications, whether written or oral.

CONTACT INFORMATION

If you have questions or concerns regarding our legal, privacy, or compliance practices, please contact us:

We are committed to responding to your inquiries promptly and ensuring your rights are respected in accordance with applicable laws.