The patient experience is at the heart of all we do. Every new case presents an opportunity to do better. Improvements can be identified in communication, transportation logistics, additional planning, additional resources and the list goes on and on.
Everyday our road map gets bigger with plans to achieve the perfect ELITE patient experience.
Central to our plan is the same methodology used for infection control programs to deliver ROOT CAUSE ANALISIS DEPLOYMENT. This insures we are constantly identifying and fixing problems when they come up, not just moving on.