What's New on the Referrals Site?

Level up your workflow with our newest features!

New Features

We’re back with fresh updates to enhance your experience on the referrals site! These changes aim to make your daily workflow smoother, more intuitive, and client-focused—so you can spend less time navigating and more time advocating. 

Renamed Section: Actions Needed

Cancelled Appointments

Updates on Active Clients

Pending Referrals Updates

New Sections to Explore

Client's page: Color-based update

Renamed Section: Actions Needed

Updates on Active Clients

New Sections to Explore

Cancelled Appointments

Pending Referrals Updates

Client's page: Color-based update

See the Updates in Action

Watch this quick walkthrough of the latest referral site improvements—from streamlined workflows to smarter client tracking. In just a few minutes, you’ll see how these features can save you time and help you stay organized.

Revamped Homepage: What's New

The homepage is now cleaner and easier to use, with your top tools front and center. 

Actions Needed from [User Name]

“Pending Recommendations” has been renamed to “Actions Needed from [User Name]”.

Active Clients

  • Fewer columns for a simplified view.
  • Messages with Elite – Chat directly with us about each patient.
  • Clickable Patient Name and Recent Appointment now in red and underlined.

Active Clients

Featured Providers – Meet new doctors in our network.
Office Tours – Watch quick videos of partner clinics.
Provider Interviews – Get to know how providers care for patients.

Actions Needed from [User Name]

“Pending Recommendations” is now “Actions Needed from [User Name]” – clearer and easier to track.

Active Clients

Fewer columns for a simplified view.

Messages with Elite – Chat directly with us about each patient.

Clickable Patient Name and Recent Appointment now in red and underlined. 

Active Clients

Featured Providers – Meet new doctors in our network.
Office Tours – Watch quick videos of partner clinics.
Provider Interviews – Get to know how providers care for patients. 

Improved For You: Client Page Updates

The Clients page is now simpler and faster to use, with clearer info and easier case management.

Cancelled Appointments

Updated Cancelled Appointments” color for quick and easy status recognition.

Pending Referrals

Newly submitted referrals now appear with yellow background. Once the referral is approved, the yellow highlight is automatically removed.

New Legends Added

🔴 Red
Missing documents.

🟡 Yellow
Pending Elite Review.

White
Ongoing or completed treatment.

Cancelled Appointments

Updated “Cancelled Appointments” color for quick and easy status recognition.

Pending Referrals

Newly submitted referrals now appear with yellow background. Once the referral is approved, the yellow highlight is automatically removed. 

New Legends Added

🔴Red
Missing documents.

🟡Yellow
Pending Elite Review.

White
Ongoing or completed treatment.

Built for the Way You Work

We designed these updates to fit right into your daily flow—making it easier to manage, communicate, and succeed. With cleaner layouts, faster access to key tools, and smart visual cues, everything is geared toward helping you work more confidently and efficiently. 

Simplified Workflow

We simplified the layout and remove extra steps so you can focus on what matters. With fewer clicks and a cleaner view, it’s easier to get things done.

 

Improved Communication

The new Messages with Elite feature lets you talk directly about each patient. No need to switch between emails or phone calls.

Better Client Tracking

Color labels now show you exactly which cases need attention. This helps you respond faster and stay organized.

Future Ready Tools

We’re building more smart tools like threaded messages to improve your work. These updates are made to fit your daily needs better.

Get Ahead with Smarter Tools

Don't just keep up—get ahead. See how these updates can transform the way you manage referrals and communication.